Delivery - Ayla + Oak

ORDERS WITHIN AUSTRALIA 

Orders Over $40 - FREE Shipping for all Australian orders

Orders Under $40 - Flat Rate $5.99 Shipping 

METRO AREAS: please expect your parcel to arrive within 1-2 Business Days after dispatch

REGIONAL AREAS: please expect your parcel to arrive within 2-4 Business Days after dispatch

INTERNATIONAL ORDERS

For all other countries that we ship to, we currently have a flat rate shipping fee of $15. Countries that we ship to include:

American Samoa, Austria, Bangladesh, Belgium, Bhutan, Brunei Darussalam, Cambodia, Canada, China, People’s Republic of Cocos (Keeling) Islands, Cook Islands, Denmark, Fiji, Finland, France, French Polynesia, Germany, Greece, Guam, Guernsey, Hong Kong, Iceland, India, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kazakhstan, Kiribati, Korea, Republic of (South K.), Lao, People’s Democratic Rep Luxembourg, Macau, Malaysia, Maldives, Micronesia, Mongolia, Myanmar, Nauru Republic of, Nepal, Netherlands, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Norway, Pakistan, Palau Republic of, Papua New Guinea, Philippines, Republic of the Portugal, Samoa, Singapore, Solomon Islands, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste (East Timor) Tonga Tuvalu, United Kingdom, United States of America, Vanuatu, Vietnam

CUSTOMS TAXES

Please note that we are not responsible for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. Ayla + Oak is not responsible for any charges incurred for receiving orders internationally, and any customs charges and taxes (including VAT) are payable by the receiver. 

We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer.